Effective Friday, Nov. 15, all requests to Central Scheduling must have an order from a provider through Epic or a paper faxed order to 901-516-4900 to schedule patients. Any requests for scheduling which does not have an order filed will not be able to be completed until the provider submits the order in Epic. Failure to complete this step will result in a delay in patient scheduling. If you have any questions, please reach out to Terry.Fink@mlh.org immediately.

As a reminder, community providers who need access to Epic CareLink can request access here. To learn more about Epic CareLink, click here.

View information surrounding physician Go-Live materials including:

• Resources & Keyboard Shortcuts
• Haiku & Where to Find Data In Epic
• Admit/Transfer/Discharge & Care Everywhere
• General Clinical Information & SmartLinks
• Epic Lingo & Personalization Tips
• Ambulatory Workflow Tips
• Inpatient Workflow Tips

View previous Epic town hall slides and information below.

Super Users are critical to a successful Epic go-live! Super Users gain extensive knowledge of workflows and the Epic applications being supported. Super Users are often the “go-to” people in their departments. They must be approachable, knowledgeable, and responsible members of the MLH team.

Our guiding principles are the foundation of our decision-making process and ensure that we stay aligned with our core values. These principles serve as the anchor and guiding flight plan for the work we are doing related to Epic. As we move forward, let's keep these guiding principles at the forefront of our minds.

Use this interactive guide to review the steps taken during common patient flow workflows.

To get started:

• Click the link below.
• Select where your patient is moving from.
• Select where your patient is moving to.
• When finished reviewing the workflow, click 'Return to Start' to return to Step 2. Get Started!