Methodist Le Bonheur Adult Hospitals Rated Safest in the Mid-South

Methodist Le Bonheur Healthcare (MLH) reached an impressive milestone today with The Leapfrog Group’s announcement of its Spring 2021 report card for hospitals across the country. All five MLH adult hospitals have received an “A” grade in patient safety. Leapfrog does not provide report cards for children’s hospitals.

“Earning all “A” grades reaffirms our unwavering commitment to provide our patients with the safest and highest quality care,” said MLH President and CEO Michael Ugwueke. “Pandemic or not, our patients deserve and expect our very best, and we work to exceed their expectations every day.”

Leapfrog uses up to 27 measures of publicly available hospital safety data to assign grades to more than 2,700 U.S. acute-care hospitals twice a year. The single letter grade represents a hospital’s overall performance in keeping patients safe while providing high quality care.

“Achieving all “A’s” for our performance requires extreme focus, exceptional teamwork and consistent, rigorous processes,” adds Ugwueke. “We relentlessly pursue the highest level of excellence, which means better health outcomes for our patients, and that remains our primary focus.”

The methodology is peer-reviewed and fully transparent, and the results are free to the public. MLH chooses to submit safety surveys to Leapfrog as part of its commitment to transparency and continuous improvement.

In addition, Leapfrog recognized Methodist Le Bonheur Germantown Hospital as the only Tennessee hospital in 2020 to be named a Top Teaching Hospital. Over 2,200 hospitals were considered for the award; 48 were selected as Top Teaching Hospitals. As a 319-bed hospital, Germantown was honored in the category of hospitals with fewer than 500 staffed beds.     

MLH continuously makes efforts to improve on its quality and safety performance, and often looks to other industry standards as a means to measure its progress. For example, in November 2020, MLH became the first healthcare system in Tennessee to earn full ISO 9001 Quality Management System certification, which demonstrates systematic, repeatable, and well-deployed practices that ensure consistent high quality across all industries.

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